Terms of service.

Effective Date: November 2025

Welcome to Shine with Sara LLC (“SARA,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of shinewithsara111.com, our scheduling and payment platforms, our communications, content, sessions, workshops, and all related services (collectively, the “Service”).

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Please read these terms carefully, as they contain important information about your legal rights and obligations, including limitations of your rights and exclusions that may apply to you. These terms set forth legally binding terms and conditions for use of the site.

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Service. By using the Service, you represent that you meet this requirement.

2. No Medical, Legal, or Financial Advice

SARA provides holistic wellness, coaching, mindset, and personal development support.

We do not provide:

  • Medical advice

  • Psychological or mental health treatment

  • Diagnosis

  • Therapy

  • Legal advice

  • Financial advice

Our services are informational, educational, and supportive in nature. We are not medical professionals. Always consult a licensed professional for medical, mental health, legal, or financial matters.

3. Scheduling, Cancellations & Rescheduling

A. Booking

Sessions may be booked through our scheduling platform. You agree to provide accurate and complete information when scheduling.

Reservations for workshops, group sessions, or private sessions require a deposit to secure your spot. Full payment for all services is due prior to the scheduled session. Spaces for events are limited. Reservations are confirmed on a first-come, first-served basis.

B. Cancellations

We understand that life is unpredictable and plans sometimes have to change. Our cancellation policy is as follows:

  • Cancellations must be made at least 24 hours before your appointment to qualify for a refund or credit. Cancellations made within 24 hours of your appointment may be charged in full and are non-refundable.

  • No-shows are charged in full.

C. Rescheduling

You may reschedule through the scheduling platform, subject to availability.

4. Payments

A. Payment Methods

Payments may be processed through third-party providers such as Venmo or other processors we implement. You agree to abide by their terms and policies.

B. Pricing

Prices for services and products are listed on the Service and may change at any time. Changes do not affect previously purchased sessions.

C. No Refunds

All purchases are non-refundable, unless otherwise required by law or as specified in our cancellation policy.

5. Intake Forms, Waivers & Client Responsibility

Your health and well-being are our priority! Please inform us of any medical conditions, injuries, or concerns prior to participating in any Service.

Prior to an event or session, you may be asked to complete:

  • Intake forms

  • Wellness background forms

  • Consent or liability waivers

You agree that all information you provide is accurate and truthful. You understand that your results may vary and are based on your personal effort, engagement, and circumstances. You further understand and agree that your participation in the Services is voluntary and that you are responsible for assessing your own health and fitness for any activity or session.

6. Intellectual Property

All content provided through the Service—text, videos, graphics, audio, worksheets, programs, and materials—is owned by SARA and protected by copyright laws.

You may not:

  • Copy, reproduce, or distribute content

  • Share session recordings or materials

  • Sell or sublicense any content

  • Use content for commercial purposes without written permission

7. User Conduct

You agree not to:

  • Use the Service for unlawful purposes

  • Interfere with or disrupt the Service

  • Attempt to gain unauthorized access to our systems

  • Upload harmful code or malware

  • Harass, abuse, or harm SARA or any users

8. Disclaimers

The Service is provided “as is” and “as available.” We make no guarantees regarding results, outcomes, or improvements from coaching, wellness, or holistic services.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Course of dealing or usage of trade

  • Accuracy

  • Non-infringement

9. Limitation of Liability

To the fullest extent permitted by law:

  • SARA is not liable for indirect, incidental, special, or consequential damages under any theory of liability, arising in connection with your use of this site or the purchase or use of any products or Services through the site or otherwise, or any unauthorized access to or alteration or loss of your transmissions of data or other information that is sent to or received by the site.

  • Our liability for any cause of action or claim is limited to the amount you paid for the Service giving rise to the claim.

You agree to release SARA from all claims arising out of your use of the Service, except where prohibited by law.

10. Indemnification

You agree to indemnify and hold harmless SARA, its affiliates, employees, and contractors from any claims, liabilities, damages, or costs arising out of:

  • Your use of the Service

  • Your violation of these Terms

  • Your violation of any law or third-party rights (including infringement of intellectual property rights owned by SARA)

11. Third-Party Services

The Service integrates with third-party providers such as:

  • Scheduling platforms

  • Payment processors

  • Email marketing systems

  • Form and document hosts

We are not responsible for the availability, accuracy, or practices of third-party services.

Your use of those services is governed by their own terms and privacy policies.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any violation of these Terms or for any conduct we deem harmful. You agree that we will not be liable for any termination of your use of or access to the site.

You may stop using the Service at any time.

13. Governing Law and Arbitration

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes must be submitted to binding arbitration in Los Angeles County, California, unless otherwise required by law.

14. Electronic Communications & Consent

By using the Service, you agree to receive emails, messages, confirmations, and notices electronically. You may opt out of marketing communications at any time.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted with a new Effective Date. Your continued use of the Service constitutes acceptance of the updated Terms.

16. Contact Us

If you have any questions about these Terms, contact:

SARA – Support
Email: shine.with.sara111@gmail.com